Sistem News
June, 2002 - Telephony Edition

Genesistems Welcomes ESI!
By David Levine

In our name, Genesistems, you find the word “Genesis”, for evolution of. This is true in our continuing search for a product mix to fill all of our customers’ needs. ESI is such a telephony system. One may ask, “Why are AltiGen and BIZFON not sufficient to fill the requirements of all customers?” We acknowledge that one should offer all telephone technologies. By adding ESI we now offer both proprietary and non-proprietary telephony systems with PBX features and Voice Mail from $1899 up to six figures.

BIZFON offers the most cost effective solution for the SOHO market and start-up companies. It includes all the popular PBX features, complete Auto-Attendant, and Voice-Mail System in one box.

Dollar for dollar, feature for feature, it is hard to find a proprietary telephone system that can compare with ESI in the under 100-extension market! When you see the features of the IVX system compared to Panasonic, Comdial, Inter-Tel, Telrad, Executone, Toshiba, Fujitsu, Iwatsu, Avaya, NEC, Mitel, Samsung, Nortel, and the like, you will be pleasantly surprised. Plus you can add VoIP. If you want a system that runs on your LAN, look to the ESI IP series. Compare ESI’s IP series to the 3Com NBX or Cisco Avvid.

AltiGen offers the best IPX/PBX on the market that can take you to 250 users, with up to 1000 in the not too distant future. AltiGen was the first company in the world to ship on the NT platform, is the most mature and feature rich system, and has been the market leader with an over 40% market share! From the basic system with most every PBX, Auto-Attendant, Voice Mail, Email, and Desktop feature to the optional VoIP, Contact Center and AltiWeb. You have it all with AltiGen.

With the above selection, Genesistems now offers every “flavor” of telephone system for our customers’ benefit.

Attention Existing AlgiGen Users

AltiGen is proud to announce OE 4.0, the newest release of AltiWare Open Edition. New aspects of the release include increased capacity and flexibility, with support for 30 IP ports on a single card, a Software Developer Kit (SDK), and a Multisite Configuration tool. Enhanced system controls include outbound call center management, expanded reporting with detailed statistics, and Advanced Call Router. Improved administration and Desktop client enhancements help with increased personal and company productivity tools. Lastly, to emphasize more customer confidence in our platform, a new hardware maintenance and software subscription is available.

For more information and a complete list of enhancements, please contact David Levine at extension 215 or Rick Rekkerth at extension 211.

VoIP... What?
By David Levine

Simply stated, VoIP (Voice Over Internet Protocol) uses the Internet to make free phone calls. Your voice is transported over the Internet as “packets” of data. AltiGen and ESI both support VoIP that can be included in the initial configuration or easily added at a later date.

There are two ways to accomplish VoIP connectivity. You can put a complete system at each location or just an IP telephone(s). Place IP phone(s) in the branch or one in the employees’ house. Voila! They are now an extension of your main system. With a New York main office and branch/remote worker in Texas the IP phone thinks it is in New York, yielding seamless communications. Contact David at extension 215 for additional information.

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