The system should be designed to streamline
communication so you can spend less time being phone
guy/software engineer/computer expert/conflict resolver/baby-sitter,
& more time doing whatever you do best in this world.
It’s as easy as point-&-click in Windows
Historically, smaller businesses have been intimidated
by complicated, multi-system solutions that are
difficult to manage and extremely expensive. Therefore,
the challenge is to implement a single communications
system that is easy-to-use and yet powerful. It must
improve customer service, increase employee productivity
and be able to expand in size and functionality as the
business grows.
Selecting a phone system is one of the most important
decisions facing small businesses today because it
serves as the nerve center for communications with
customers, suppliers and employees alike. A traditional
phone system will quickly become obsolete in this new
Internet era where the way we communicate is constantly
changing. Today, you need a scalable, feature-rich phone
system that enables you to compete effectively, along
with the flexibility to easily add more advanced
capabilities as your needs change. Fortunately, recent
advancements in technology make it possible to provide a
system that's affordable to small businesses
Taking the leadership position in providing the next
generation platform, AltiGen is the first to deliver a
cost-effective communications solution that actually
combines the attributes of a network server and
telephone system into a single platform. AltiGen expands
the computer telephony horizon even further by providing
Mixed Media, or Unified, Messaging and Global Computer
Telephone Integration via incorporation with the
Internet.
AltiGen products are designed to grow in size and
functionality. A company can start with a small, simple
system and expand, as customer needs dictate. Because
the company is working with a single platform,
installation, configuration and ongoing maintenance is
much easier and takes less time. System administration
is easy, even for non-technical staff, with simple
graphical user interfaces (GUIs). No need for expensive
proprietary telephones, use any standard single line
telephone available, including cordless phones.
Each user on a system has a personal mailbox and the
system itself has up to 2000 virtual mailboxes that are
useful for traveling employees, etc. Any Mixed-Media
Message can contain voice annotation, voice mail, fax,
e-mail, audio files, data files or anything in file
format, all bundled into a single parcel. Messages can
be distributed anywhere in the world to anyone with an
Internet address. Additionally, remote users with
multimedia computer capability can retrieve Mixed-Media
Messages, including voice mail, via a local Internet
access number, saving valuable time and money.
An AltiServ system provides out-of-the-box PBX and
voice-processing features and can be integrated with
LANs to deliver sophisticated computer telephony
functionality. Now even smaller and midsized businesses
can also enjoy powerful features beyond basic PBX
switching.
